Important Notice!


As previously announced on October 1, 2019, the directors of CoinExchange.io made the decision to close the exchange. Trading and deposits were suspended on October 15, 2019, and the platform was officially closed on December 3, 2019. Users were required to withdraw their digital assets by May 30, 2021 (GMT). Any funds not withdrawn by that date were deemed abandoned under our terms and conditions.
However, we are now providing an additional opportunity for affected users:

Starting today, Monday May 26, 2025, up until June 13, 2025; users who were unable to withdraw their funds prior to the deadline—as well as those seeking further restitution—may:

In order to submit a withdrawal application the following requirements must be met:

  • Have access to your registered email address.
  • Log in with your original CoinExchange.io username and password.
  • Check their eligibility for reimbursement.
  • Complete KYC ID verification.
  • Claim any unwithdrawn funds, subject to verification and applicable fees.

Please note that any reimbursement will be subject to a processing fee, calculated based on administrative costs and a percentage of the amount claimed.

This notice serves as an official update and extension of the original Closure Notice issued under clause 22 of the CoinExchange.io terms and conditions.

We strongly encourage all users who believe they are eligible to begin the verification and claim process starting Monday, May 26, 2025.

unclaimed funds will be available until June 13, 2025. This applies to users who were unable to withdraw their digital assets before the original deadline, as well as those seeking additional restitution.


Start Withdrawal Application